I.T.

1. Setting Up Domain Key (Outgoing Mail)

You will need to add the CampusLogin domain key to the DNS of all domain names that you will be sending emails from. This will help ensure your emails reach the inbox. To enter the domain key please complete the following:

  1. Login to your CampusLogin account
  2. Mouse over your name in the top right of the page
  3. Select the “School Settings” option
  4. Select the “Domains” admin tool
  5. Copy the 1024 character domain key (recommended) or the 512 character domain key (use 512 if your DNS does not support 1024 characters)
  6. Paste the domain key into your DNS as a TXT record. Using the Host Name of “m1024._domainkey” (1024 character domain key) or “mb._domainkey” (512 character domain key)
  7. For a more detailed set of instructions with graphic examples please visit: http://www.campuslogin.com/w_campuslogin_senderid_domainkey_setup.aspx
  8. Once your domain key has been added (it usually takes 24 hours to take affect), click the “Add New Domain” button in the “Domains” admin tool
  9. Enter the domain name of your school
  10. Select the Domain Key Version that you used and click Submit
  11. Repeat this process for all domains that you wish to send emails from
  12. Once your domain has been entered in the admin tool and you have added the domain key to your DNS, and you have waited 24 hours for the domain key to take affect, click the “Test” button. That test can take up to 30 minutes to complete
  13. After the test has run you will get a pass/fail result. If your test passes, your setup is complete. The system will automatically release the mass email feature, and your school can begin to use the functionality
  14. If your test fails, please check with your domain provider to ensure the domain key saved properly (you can run a test here to see https://mxtoolbox.com/TXTLookup.aspx)
  15. If you are still experiencing issues, please contact your CampusLogin account manager for assistance.
  16. Please note that Domain Key is a requirement to use the email functionality of CampusLogin

 

2. Setting Up Incoming Email

CampusLogin handles incoming mail, automatically saving all incoming/outgoing mail to the lead/student/alumni’s profile. In order for this functionality to work, incoming email must be setup using pop3/imap. Not all users will run their mail through CampsuLogin, only users who communicate with leads/students/alumni, so be sure to check with your schools administrator to ensure who is using CampusLogin email. Email functionality may then be setup using the “Email” admin tool. To access the “Email” admin tool:

  1. Login to your CampusLogin account
  2. Mouse over your name in the top right of the page
  3. Select the “School Settings” option
  4. Select the “Emails” admin tool
  5. Select which Roles will be using CampusLogin for email (select Yes beside these roles)
  6. Click the save button
  7. In the “Default Mail Server Settings” enter your mail server settings and click save
  8. In the “Email Accounts” section, enter the username and password for each individual user
  9. Click the save button at the bottom of the page
  10. Click the “Test” button beside any user to ensue the settings are working correctly
  11. If you are experiencing any technical difficulties please contact your CampusLogin account manager